Shipping policy

DELIVERY TIMES

  All orders are prepared and shipped within 24 to 48 business hours after payment confirmation.

  - Metropolitan France: 2 to 4 business days
  - Belgium, Switzerland, Luxembourg: 3 to 6 business days
  - Overseas territories: 7 to 14 business days
  - International: 5 to 10 business days

  SHIPPING COSTS

  - Standard shipping: €4.99
  - Free shipping on orders over €40

  ORDER TRACKING

  A tracking number is sent to you by email as soon as your order ships. You can also track your order directly on our website under "Track my order".

  PACKAGE NOT RECEIVED OR DAMAGED

  If your package has not arrived within the announced timeframe or if it arrived damaged, contact us at contact@frizaway.com within 7 days of the estimated delivery date. We will arrange to reship your order as quickly as possible.

  DELIVERY ADDRESS

  Please make sure your delivery address is correct and complete when placing your order. Frizaway cannot be held responsible for delays or losses due to an incorrect address.